Preparing your page
Track Request
Track your Liberty Digital Consulting document request.
Use this page to check the latest public update for a document support request handled by Liberty Digital Consulting Services in Rome. You only need your request reference number and the phone number used on the original form.
How to use this page
Use your request reference
Enter the tracking reference sent after your service request was submitted. It usually starts with LDC.
Add the submitted phone number
Use the same phone or WhatsApp number you gave Liberty Digital Consulting when you made the request.
Read the latest public update
If a match is found, you will see the service, request type, current status, timeline, last update, and a short note.
What the tracker shows
For privacy, the tracker only shows the update you need to follow your request. It does not display private documents, internal notes, payment details, or full application records.
Service
Request type
Current status
Estimated timeline
Last updated
Note
Tracking portal
Enter your request details
Type your reference number exactly as it appears in your Liberty Digital confirmation, then enter the phone number attached to that request. Both details are required so your update is not shown to the wrong person.
Understanding your timeline
Different document requests move at different speeds. Passport support, appointment preparation, and general document requests can have different timelines depending on the service type and how complete the submitted information is.
Nigeria Passport - Urgent
Options: 5 years, 10 years
Timeline: Ready in about 1 month
Note: Fast-track processing
Nigeria Passport - Standard
Options: 5 years, 10 years
Timeline: About 8 weeks after biometric appointment
Note: Includes appointment booking and guidance
Other Documents
Options: General request
Timeline: 24 to 72 hours
Note: Depends on complete and correct document submission
Your tracking result
After a successful search, the result card below shows the current public update for your request. If you have not searched yet, it shows an example of the type of information you can expect.
Request ID
LDC-24081
Service
Nigeria Passport - Urgent
Option
10 years
Status
Processing with Authority
Estimated timeline
Ready in about 1 month
Last updated
July 29, 2026
Note
Biometric completed. Request is currently in processing.
Need help with your request?
If the tracker cannot find your request, check that the reference number and phone number are typed correctly. Use the exact phone number you submitted, including the country code when possible.
If your details are correct and you still cannot see an update, contact the Liberty Digital team with your reference number so they can review the request manually.